top of page
Shipping & Returns
Shipping Policy
Your carpet/rug will be shipped within 7-10 working days and it regularly takes 4-7 working days for the carpet to arrive by the carrier. Please note that during specific periods, there can be delays in the shipment.
If you need to expedite the process, please contact us before placing an order.
Once your carpet/rug has been shipped, you will receive an automated email from carrier with the tracking number. You can track it on the linked website.
Return & Refund Policy
The return process is very simple, if you were unhappy with your purchase for any reason, you can return the carpet/rug for a refund in 14 days. Once the carpet /rug has been returned and examined, we will make a refund within a couple of working days.
bottom of page